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Our office is open on week days from Monday to Friday, from 9:00 am till 6:00 pm (GMT+1).

Please consult the Terms and Conditions of our Customer Service in order to become familiar with our procedures and specific conditions.

If you need help, you can contact us directly from our Customer Service website:

Go to http://support.ankama-games.com.

Select ANKAMA GAMES.

Click on "Submit a Ticket"

Choose the section "Ankama Shop Customer Service"

You can also contact us by regular mail at:

ANKAMA - Shop AE
BP 60403
59057 Roubaix cedex 1
FRANCE
+33 (0)3.20.36.36.09

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