Payment & Security

This Website offers you various methods of payment:

• Credit/debit card (on Secured Servers)
• Bank transfer
• Bank draft
• Money transfer

You'll have to choose one of these methods of payment when confirming your purchase.

Payment by credit card

Credit cards accepted :

Payments by credit card are processed online via the MERCANET secured servers of the international bank BNP Paribas. BNP Paribas is one of the greatest French bank and so, using its platform gives you the maximal protection.

Payment by bank transfer

You can settle your purchases by bank transfer from all countries.

All the necessary information for bank transfer or money transfer are in the confirmation mail you should receive after the confirmation of your order. You can also find them in your personal space 'Your account'.

Do not hesitate to contact us to have more information about these methods of payment or in case of loss of the necessary information.

In all cases, do not forget to write the reference of your order on transfer order. It is the only way for us to be sure that your order has been settled.

Payment by bank draft or money transfer

Every settlement by bank draft or money transfer must be done in Euros.

Money transfer
For your payment by money transfer, you have to use services of the Western Union or one of its affiliated company. The group La Poste (' La Poste '), and the others postal company throughout the world are part of the Western Union network.

Bank draft
If you don't have a French cheque book, but you want to settle your order from another country by a similar method of payment, then we suggest you the bank draft. Just ask your bank for it. It has to be done in Euros and to be cashable in a French bank.

Do not hesitate to contact us for further information about that method of payment.

Whether you choose a money transfer or a brank draft, your settlement must be sent by mail at:

Ankama
Shop AE
BP60403
59057 Roubaix cedex 1
FRANCE - +33 (0)3.20.36.30.55

Do not forget to join your purchase order to your settlement. You can print or copy (but it must be readable) the purchase order from your order validation or from the page "your order" from your account space at the DOFUS Shop.